Terms of service
Last updated: June 26, 2026
Welcome to Catherine Cartie. By accessing or using our website, you agree to be bound by these Terms & Conditions ("Terms"). Please read them carefully before using our website or making a purchase.
1. General
These Terms govern your use of our website and the purchase of products offered through our online store. By using this website, you confirm that you are at least the age of majority in your place of residence or have obtained the consent of a parent or legal guardian.
We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the website following any changes constitutes your acceptance of those changes.
2. Products & Availability
We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct inaccuracies, update information, or cancel orders if any information is incorrect without prior notice.
Product availability is subject to change without notice.
3. Pricing & Payments
All prices displayed on the website are listed in [Currency] unless otherwise specified.
We accept payment through secure third-party payment providers available during checkout. By placing an order, you represent that you are authorized to use the selected payment method.
Applicable taxes, duties, or shipping charges will be calculated at checkout where required.
4. Order Acceptance
After placing an order, you will receive an order confirmation email acknowledging receipt of your order. This does not constitute acceptance of your order.
We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:
- Product unavailability
- Errors in pricing or product information
- Suspected fraudulent activity
- Violation of these Terms
If payment has already been processed for a cancelled order, a refund will be issued to the original payment method where applicable.
5. Shipping & Delivery
Estimated delivery times are provided for convenience only and are not guaranteed.
Delivery times may vary due to factors beyond our control, including courier delays, customs processing, weather conditions, or other unforeseen circumstances.
Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses resulting from incorrect addresses provided during checkout.
6. Returns & Refunds
Returns, exchanges, and refunds are subject to our Return Policy.
Products must meet the eligibility requirements outlined in our Return Policy before a return or refund can be processed.
Refunds, where approved, will be issued using the original payment method.
7. Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, videos, product photography, icons, website design, and other materials, is the property of [Store Name] or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
8. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Interfere with the security or operation of the website.
- Attempt unauthorized access to our systems.
- Upload malicious software or harmful code.
- Violate applicable laws or regulations while using the website.
We reserve the right to terminate access to users who violate these Terms.
9. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Third-Party Services
Our website may contain links to third-party websites or integrate third-party services. We are not responsible for the content, policies, or practices of these third parties.
Your interactions with third-party services are governed by their own terms and privacy policies.
11. Limitation of Liability
To the fullest extent permitted by law, [Store Name], its directors, employees, affiliates, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the website, products, or services.
Our total liability for any claim relating to an order shall not exceed the amount paid for the relevant product(s).
12. Disclaimer
The website and all products and services are provided on an "as available" and "as is" basis without warranties of any kind, whether express or implied, except as required by applicable law.
We do not guarantee uninterrupted access to the website or that it will be free from errors, viruses, or other harmful components.
13. Indemnification
You agree to indemnify and hold harmless [Store Name], its affiliates, employees, officers, and agents from any claims, damages, liabilities, costs, or expenses arising out of your breach of these Terms or misuse of the website.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of [Country/State], without regard to conflict of law principles.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in [Jurisdiction].
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
16. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us at hello@catherinecartie.com